illu-arc-vert

Discover the frequently asked questions

Mobil homes

Which things to bring for a mobile home?

We provide all dishes, microwave, blankets, duvets and pillows.
We do not provide sheets, towels and cleaning products.

In case you forget to bring your own sheets, you can rent them at the reception.

Are the mobile homes equipped with a television?

No our static caravans are not equipped with television, but you can rent one at the reception.

Pitches

Are the pitches well shaded?

The amount of sunshine varies according to the location and time of day, they are most often semi-shaded.

How many tents can I put on my pitch?

You have at your disposal about 100 m2 on which you can organize yourself according to your convenience.

Equipment

What are the opening hours of the swimming pools?

The swimming pools are open from 9am to 7.30pm and from 9am to 9pm in July and August except on Wednesdays (7.30pm).

Do you offer the possibility of renting refrigerators?

Yes, we offer refrigerators for rent at the rate of 4.50€ per day.

Is it possible to iron one’s laundry?

An ironing board is available in self-service at the laundry. We can lend you an iron for a deposit at the reception desk.

Do you have WiFi?

The 10 000 acres of the campsite are entirely covered by WiFi accessible free of charge.

Transport and access

What’s the nearest train station?

Le Bugue train station is about 900m from the campsite.

Can I put my car on the pitch?

Yes You can

Catering

Is the restaurant accessible to outsiders?

The restaurant is accessible to people from outside the campsite.
However, the swimming pools as well as the animations are strictly reserved to the customers of the campsite, for insurance reasons (except for the purchase of a visitor’s access).

Miscellaneous

Is the Campsite on a busy road?

No, the road is very quiet day and night.

Are visitors allowed?

Visitors are allowed at the rate of 5€30 per day to enjoy the structure (Swimming pools, games…).

Are dogs allowed?

Yes in the campsite and in some rental properties (up to a limit of 2 per family). They must be kept on a leash and vaccinated (the booklet must be presented on arrival). The presence of an animal is charged 2€ per night and per animal; bags to collect the droppings are available at the reception.

Do you accept holiday vouchers?

Yes of course and also other means of payment: cash (euros only), bank cards (except AMEX), French cheques, foreign cheques (with fees).